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Testimonials


"Unbelievable dealership!!!! Why would you shop anywhere else. I am so pleased with the
2010 TL that I just purchased. The buying experience was incredible. From the moment I walked
into the dealership - test driving the car, to driving out with the best car that I have ever owned,
I was treated like a VIP without even being one." - h h.


"I bought my  08 Acura TSX from this dealership and I am glad I did so. They are kind, provide
timely service, and very professional to work with." - Puneet A.


"The lease on my 2008 Acura TL was up, and it was time to get a new car.  While I didn't get
a new Acura the lease return process was very easy and pleasant. Particularly enjoyed working
with and talking with Ed Shakalia, Sales Mgr." - Bruce H.


"Great customer service...very knowledgeable parts staff. I would recommend this dealership
over any acura dealership in the area." - Richard O.


"We just brought in our MDX for another service.  The experience went smoothly.  It was a
pleasure to see Patrick Kane and John Goodrich again.  I also met Manny Solano for the first
time who was also incredibly helpful." - Rich B.


"This place is great. Always get excellent service here.  I will continue to come here for all my
vehicles needs.  Sales department is awesome also." - Marissa M.


"Wow! The service was impeccable. They gave me a screaming deal, they were so accommodating and kind. Thank you so much Sunnyvale Acura for the car of my dreams!" - Ashley R.


"These guys are great. My sales person was Fred, he was courteous, listens well and worked on
the deal that was within my boundaries. The service manager was Manny, and he was
very good. Friendly, knowledgeable and genuinely wanted to provide a good service.
I highly recommend these guys." - Kumren K.


"Dealt with the Internet Sales Manager Vu Dinh. Was an easy transaction, got a
great deal on a 2011 Acura MDX, and couldn't be happier.  Dealing with the internet
manager was a no hassle experience, and I recommend dealing with them for your
next vehicle purchase." - Kevin N.


"These days this kind of personable service is hard to find. Good job SVA!" - Tansy S.


"What can I say, I love my TL and would do business with Sunnyvale Acura again
in the future." - Kris M.


"I have had nothing but good/great experiences with the SERVICE Department at this location
since moving here (with my car) from Canada. I was VERY impressed!" - Tina I.


"The staff in the service department were friendly, helpful and surprisingly fast!  I was in and
out in less time than they promised.  Will definitely be coming back!  :)" - J D.


"What a surprisingly smooth (almost pleasant) experience buying a car through the internet manager,
Vu Dinh, at Sunnyvale Acura!  I definitely recommend buying your next Acura through Vu!" - Serena G.


"The service team was extremely helpful :) Awesome!" - Kenji Y.


"Long story short, we got what we wanted and then some. The staff is friendly and will
cater to your needs. If you're into an Acura, plain and simple, just come here.  Thanks guys
for your help and will certainly refer friends over." -  JasNen M.


"Well to be perfectly honest this place is by FAR the best in service.  No problems
whatsoever and the staff is really friendly. The great service is one of the main reasons
I purchased a vehicle there (even though there are closer places to me)." Phil M.


"I recently had to bring my TSX in for a few minor repairs and I can't say enough about
how well they treat you here! They are quick to let you know how long it will take to fix
your car.  If they need to keep the car for a while then they will shuttle you to where you
need to go or loan you a courtesy car." - Renee S.


"We purchased a TL from Sunnyvale Acura earlier this year. The salesman was very
nice. No high pressure tactics or anything, and we did get a good deal on the car
and on our trade." - Brian H.


"VERY friendly staff. they are good at following up and are up front with what you
will pay for your service. getting an appointment is extremely easy as well...we service
both of our acuras there." - Justin L.


"I loved this pace for a long time. Their people and their service were the best in the
area and still are." - Katie D.


"Their location is clean and the staff friendly. All in all the service was superb. I highly
endorse Sunnyvale Acura for auto service." - Chester M.


"I can certainly attest to the friendliness and the efficiency that Sunnyvale
Acura Service Department offers to their customer. James was very
courteous and knowledgeable.
Acura of Serramonte should learn a thing or two
from Sunnyvale Acura." - Stan D.


"I've leased two cars through Sunnyvale Acura and had a pleasant experience
both times." - Vince V


"Warm and welcoming waiting area with tons of magazines, good coffee, snacks
and fruits, TV.  Shuttle service for drop-off in the morning.  You could schedule for
service over the phone or even on the net for both car service and the shuttle.
The major plus for me is that they are open on Saturdays." - Saamaanyan R.


"I've had my TSX serviced here a couple of times now and have been pleasantly surprised by
the quick service, honesty, and friendliness of the staff I've interacted with." - Dana D.


"I really like this dealership. The sales people are really nice." - J P.


"I always come here for service. They are extremely knowledgeable and
very customer oriented." - Carrie F.


"I have never had so much ease and enjoyment and even some good laughs. What atreat!  I went back
the next day for a few questions, etc. and everyone was so pleasant andhelpful - it felt like
i was visiting friends. I highly - highly recommend this dealership.  I got exactly what I wanted
for a fabulous no hassle price - talk about thrilled." - Vix K

"One year ago I came in to repair the passenger seat motor in my car.  Jessica offered
to walk  through the MDX deals and worked with me to find the right time for the sale.
I would not  have come back to Acura if it were not for Jessica!" - Yusuf J.


"Excellent, very honest friendly salesperson, finance manager and all staff thanks...i will
definitely buy again in near future." - AdrianLuis Y.

"Special Thanks to Vu Dinh and Sonny Luc. This winning team made our recent purchase
a smooth sailing!" - Joseph M.

Acura Of Sunnyvale Is Always Amazing. James Long Has Been Superb Over The Years Of
Servicing My Vehicle, The Receptionists And Other Service Professionals Are Always Warm
And Greet You With A Smile." - Mark P. 


The Dealer Ship Makes Me Feel Like A Valued Customer And Accommodated With What Was
Asked Good Price And Trust Worthy Staff." - Noe M. 

Enjoy Taking My Car To Sunnyvale Acura, I Have Always Been Treated Well From Friendly
Caring People. That Is Why I Always Return And Always Will. Good Job Done." - Barbara W.

"Probably the best experience I have had with a dealer."  - Anthony


"What a great bunch of people I feel at home with these guys!
Keep up the great work!" - Joyce


 "I brought my '08 to Sunnyvale Acura for every scheduled service, and was
always happy with the service. Whatever needed to be done got done,
and car was always ready when promised." - Bruce


 "Good Service: These guys were very efficient with my car servicing"


"We Bought Our Acura @ Sunnyvale Acura And We Will Stay With Sunnyvale Acura
As Long As We Buy Acura's." - Francis G.


"I Always Receive Prompt, Courteous Treatment At This Dealership
And That's The Reason I Keep Returning." - Jan P


"Discounts Were Applied Automatically. I Was Treated Very Professionally
By Stacy & He Answered All My Question And Told Me What To Check For In A Month Or Two.
Definitely Will Go Back To Either Sunnyvale Or The New Fremont Office." - Joseph C.


"This is best Acura dealership I have been to coming from a guy who
dealt with 7 other dealerships in the area." - tsx_2010_dude


 "I just bought the first 2012 Acura TL at Sunnyvale Acura!"


"The Service Staff is great with a helpful attitude. My brother introduced
me to Sunnyvale Acura and I will never leave this place."


 "I would like to commend the service that I received when purchasing a CPO mdx this
week. Your sales manager was great and has a very cool and calming manner. Your
whole staff from the service manager to your subcontractor who fixed the leather tear on
the driver seat of the car were very friendly. Thanks again and im glad we chose
Sunnyvale Acura as our dealer" -Loren and Nick


 "I would like to tell you that my service at Sunnyvale Acura deserves a 10. My service man
Mr. Stacy Le was very helpful and courteous. He was very professional and told me exactly
what I needed to be done on my car. I would have to say that he was the best service
person I have dealt with in a very long time." - Marlene


"I went to Acura last week with a friend of mine to purchase a car for her daughter
and i have to say i would buy a car from there any day."


"For superior luxury auto service Sunnyvale Acura puts a high bar for others
to beat." - Chester


"I purchased a 2007 TL from Sunnyvale Acura last year and found the process to be
quite efficient and painless." 


"They were genuinely trying to get me the lowest finance rates possible."


"I purchased a 2007 TL from Sunnyvale Acura last year and found the process to be
quite efficient and painless."


"Well to be perfectly honest this place is by FAR the best in service.  No problems
whatsoever and the staff is really friendly."


"I have had nothing but good/great experiences with the SERVICE Department at this
location since moving here (with my car) from Canada."


"No crafty haggling and bartering, no crusty comments, no feeling like i was the prime
suspect in a police investigation! That was a first. Everyone, EVERYONE was great." - Vix


"I saved a lot more then I expected out the door, so I was very happy. I got the color
I wanted with the options I wanted without a bunch of add-ons so I was very happy."


"The service team was extremely helpful :) even had a management type guy
go on a 20 minutes test drive with me to find the issues on my car. Both times
treated like a vip and given a nice loaner."


"The best part of being there was meeting Patrick Kane the GM, who was busy
helping the admins and techs set up for a killer looking barbecue! What a nice and
hilariously funny gentleman, who was sincere, likeable and down to earth!"


"Service department provides excellent service. I am very satisfy.. Thank you."


"I have another Acura dealer who is closer to where I work but after dealing with
Sunnyvale I will from now on go out of my way to deal with them."


"The Service Department at Sunnyvale Acura rocks!  I recently had to bring my
TSX in for a few minor repairs and I can't say enough about how well they treat you here!"


"The buying experience was incredible. From the moment I walked into the dealership -
test driving the car, to driving out with the best car that I have ever owned, I was
reated like a VIP without even being one."


"The negotiation process was much easier than at any other dealership I've been too." - DTOM


"My daughter is so pleased with the car and how helpful everyone was at the
dealership - I recommend this dealership - its a 10 in my book !!!!!!!!!!!"


"The great service is one of the main reasons
I purchased a vehicle there (even though there are closer places to me)."


"We purchased a TL from Sunnyvale Acura earlier this year. The salesman was very nice.
No high pressure tactics or anything, and we did get a good deal on the car and on our trade."


"Good service and MUCH better than the ones in Steven Creek Acura." - James


"VERY friendly staff. they are good at following up and are up front with what you
will pay for your service. getting an appointment is extremely easy as well...we
service both of our acuras there."


"What a treat!  I went back the next day for a few questions, etc. and everyone
was so pleasant and helpful - it felt like i was visiting friends."


"This place rocks! For superior luxury auto service Sunnyvale Acura
puts a high bar for others to beat."


"This is best Acura dealership I have been to coming from a guy who
dealt with 7 other dealerships in the area."


"These guys have their stuff together. I have used them for routine service more than 5 times
and have been pleased with their staff, service and follow up every single time."

"I can certainly attest to the friendliness and the efficiency that
Sunnyvale Aura Service Department offers to their customer."


"How does it get any better than that!!!!!????? I highly - highly recommend this dealership." - Vix


"James was very courteous and knowledgeable. He even offer me to set up
a ride to my office so I don't have to waste my Wednesday morning waiting
for my car to get fixed.  Excellent service!!!"


"it's the simple things that keep me coming back."


"Vu is the best car salesman I''ve ever worked with. This is the third car
I?ve bought from him and won?'t be the last." - Christoper W


"I've been taking my 2006 tsx for service here for the past 18 months.
each time, the service has been a pleasant and convenient experience."


"The general manager Patrick Kane was there
to walk me through the process along with my unbelievable sales person Fred Khosraviani."

"The service team is helpful, friendly, courteous and customer oriented. they
are proactive -- they give you an ETA and price estimate and then follow-up to let
you know if they found anything outside of the original quote. they also are honest,
providing advice on which service items can be deferred for another time."

"Vu Dinh is the man!"

"Customer-friendly 'Service Advisers' who are keen to be helpful. Warm and
welcoming waiting area with tons of magazines, good coffee, snacks and fruits, TV."

"I've leased two cars through Sunnyvale Acura and had a pleasant experience both times."

"This is my first yelp review; I've been reading yelp reviews for years, but too lazy
to write any of my own. I've been so impressed with service department at
Sunnyvale Acura; it's that good that I'm going through the trouble."

"The entire staff if very courteous, from when you call to make an appointment
to when you pickup your car. They don't try to upsell you or pressure you into unnecessary
services. I truly feel taken care of here; they even return my car after a clean car wash."

"Excellent salesman, he wasn't pushy and the price was the lowest among
all the bay area Acura dealerships I had corresponded with."

"I've had my TSX serviced here a couple of times now and have been pleasantly
surprised by the quick service, honesty, and friendliness of the staff I've interacted with."

"Patrick Kane and Fred Khosraviani are unbelievable. i was speachless
with the service that we received."

"Service is the best Service Manager, I've ever had in my
4 years of coming in to service my Acura TL."

"I really like this dealership. The sales people are really nice."

"But in all honesty, I think they are very pleasant to deal with.
And yeah, this is just the sales department."

"What a great bunch of people I feel at home with these guys! Keep up the great work!
The next car I get will be an Acura I just love the RDX MDX and the TL! I would appear in a
commercial to prove my loyalty to Sunnyvale Acura!" Joyce

"Ok - so saying that this was the easiest and most efficient (and fun) car
purchase of my life might sound like a bit of an overstatement - but it is not. "

"I have been to every kind of dealership - and mostly got the bad and the ugly.
Where are the good guys? Here."

"White glove treatment, a notch better than I experienced even for
my other car ( Lexus dealership)."

"I bought an Acura MDX with technology package last week and
had a great buying experience at Sunnyvale Acura." - gomdx


"He is such an honest, hard working person and tries his best all the time. He does great
  work and is very knowledgeable in all aspects of car maintenance and service."

"The most amazing svc dept personnel I have ever dealt with. You can count on him to be
very courteous and genuinely helpful each time... often goes out of his way to outdo himself!"

"I bought used acura tl, and anytime i have question or problem
they took care of everything without any hassel."

"I also was introduced to Mark Nessim, who is such a class act! He asked me to
let him know if I wanted any figures or numbers in the future, to please call!"


"I would recommend everybody to do business with them. they stand by their car."

"I have been bringing my car to Sunnyvale Acura since 2003 and have always had good service.
James worked hard on my behalf, and they put the new bearing on with no cost to me?
This is
really above and beyond Thanks again James." - Lani

"Very friendly experienced and I
would recommend this dealer to everyone I know." -Hien N.


"Very friendly and pleasant salesperson with exceptional efficiency.
The car had a scratch on the front bumper which the salesperson
arranged to have repaired. We took the car in two days after purchase
and received a loaner car to use while our car was in the shop. The loaner car
was a brand new vehicle ! We were impressed." - Doris L.


"Vu was the consummate professional in person and R handled
the negotiations over the phone/email with clarity and skill." - Elizabeth S.


"It was a delightful experience at Sunnyvale Acura and the whole
process was smooth.  Jerry was very helpful throughout
the process and made us comfortable." - Seshadri V.


"Paul Kim was excellent. He was very efficient with my time,
with the negotiation taking place via phone and email.
Not pushy at all and very likable." - Hao-Chau O.


"Acura Service Is Superior Than BMW, this Is Truly Luxury Service.
Acura Has Become The Luxury Car Of The Future." - Thanks Huy.N

"Overall, I am really satisfied with Sunnyvale Acura and told my friend Donna,
who has the same year and model to take it to Sunnyvale Acura. She asked me why and I
told her because Stacy the service guy was great to deal with and it was hassle free." -
Marlene


If you have a testimonial about Acura Authorized Service

Please send it to: guestrelations@acuraauthorizedservice.com

Contact Information

Acura Authorized Service

750 E El Camino Real

Sunnyvale, CA 94087-2918
sales Sales:
408-733-2400
service Service:
877-500-3058
parts Parts:
877-550-4605

Hours

  • Monday: 7:30am - 7:00pm
  • Tuesday: 7:30am - 7:00pm
  • Wednesday: 7:30am - 7:00pm
  • Thursday: 7:30am - 7:00pm
  • Friday: 7:30am - 7:00pm
  • Saturday: 7:30am - 6:00pm
  • Sunday: Closed