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Acura Care


Acura Care
Vehicle service contracts can help simplify your life by removing the concerns of certain costly automotive repairs for your new Acura, used Acura, Acura Certified Pre-Owned or non-Acura vehicle. Our exclusive factory-backed protection package is transferable** and ideal for those who want an extra measure of security for their automotive investment. So relax and enjoy your ride, because with Acura Care, you can rely on:


   
**The transfer benefit varies by state.

Roadside Assistance*
Acura Care allows you to sign the road service invoice and drive away.**

  • 24-hour toll-free service***
  • Comprehensive towing
  • Lock-out assistance
  • Battery jump-start
  • Tire change
  • Fuel delivery?
  Roadside Assistance
(800) 594-8500
24 hours/day, 7 days/week
* Cross Country Motor Club is responsible for the listed benefits, except in Florida. This information is intended to provide an overview of these benefits. Actual terms may vary. See your service contract or Cross Country Motor Club membership kit for complete details.
** Up to $100 per occurrence, does not include parts.
*** Towing is available when the vehicle is unable to proceed safely (due to a mechanical failure, accident, etc.).
? Excludes natural-gas vehicles.

Concierge Emergency Service*
When the road ahead creates obstacles, Acura Care is there.
  • Urgent message relay
  • Emergency cash advance
  • Emergency airline ticket assistance
  • 24-hour weather information
  • Special emergency assistance
  • Insurance-claim assistance
  • Auto glass replacement referral
  • Shipment of personal replacement items
*Cross Country Motor Club is responsible for the listed benefits, except in Florida. This information is intended to provide an overview of these benefits. Actual terms may vary. See your service contract or Cross Country Motor Club membership kit for complete details.

Rental Car Reimbursement*
If your Acura requires any covered repair, Acura Care will reimburse rental expenses up to $45 a day for up to six days.

*Cross Country Motor Club is responsible for the listed benefits, except in Florida. This information is intended to provide an overview of these benefits. Actual terms may vary. See your service contract or Cross Country Motor Club membership kit for complete details.

Trip Interruption Benefit* 2,3
If your vehicle needs a covered repair when you're over 100 miles from home, Acura Care covers meals and lodging up to $100 a day for up to three days.
 
* For California and Tennessee residents, Trip Interruption is provided by American Honda Protection Products Corporation.
2 Cross Country Motor Club is responsible for the listed benefits, except in Florida. This information is intended to provide an overview of these benefits. Actual terms may vary. See your service contract or Cross Country Motor Club membership kit for complete details.
3 Certified Pre-Owned Vehicle clients - Acura Care will provide up to $300 a day, for up to 3 days, for meals and lodging.

Personalized Travel Plan*
Get your trip off to a great start with custom trip itineraries, available at no additional charge.
  • Custom, computerized maps
  • Provides the fastest or most scenic routes
  • Estimated driving times and distances
  • Locations of Acura dealers along route in case you need service
*Cross Country Motor Club is responsible for the listed benefits, except in Florida. This information is intended to provide an overview of these benefits. Actual terms may vary. See your service contract or Cross Country Motor Club membership kit for complete details.

Interest-Free Payment Plan
Did you know that there are special interest-free payment plans available? Ask your Acura dealer for details.

Comprehensive Component Coverage1
Here is a sample of just some of the components covered*:
  • Drivetrain: Engine, Transmission, Differential, and Axles
  • Computers/Electronics: Computers, Electronic Components and Electrical System
  • Chassis: Suspension, Steering and Brake System
  • Heating/Cooling: Air Conditioning, Heating System and Cooling System
  • Genuine Acura Accessories: Audio, Communication Devices, Navigational and Security Systems
1 Exclusions include, but are not limited to, body parts, tires, maintenance items, glass, upholstery, trim, carpeting and ornamentation.
* Actual contract coverages, limitations and exclusions may vary. See your local Acura dealer for full details.

Dependable Acura Service from Factory-Trained Technicians*
All work performed under an Acura Care Vehicle Service Contract is done by factory-trained Acura technicians at authorized Acura dealerships using only Genuine Acura authorized parts.

*If no Acura dealership is available within towing distance, repairs will be made at an Acura Care-authorized service center.

Transferable Coverage
Acura Care Vehicle Service Contracts can be transferred at lease-end or when the vehicle is sold.

Note: Coverage for a new plan begins when the vehicle is originally put into service and at zero miles. Coverage for a pre-owned plan begins on the service contract purchase date and at the mileage on the odometer on that date.

Commercial Use Coverage*
*Available only on new Acura plans

Contact Information

Acura Authorized Service

750 E El Camino Real

Sunnyvale, CA 94087-2918
sales Local:
408-733-2400
service Service:
877-500-3058
parts Parts:
877-550-4605

Hours

  • Monday: 7:30am - 7:00pm
  • Tuesday: 7:30am - 7:00pm
  • Wednesday: 7:30am - 7:00pm
  • Thursday: 7:30am - 7:00pm
  • Friday: 7:30am - 7:00pm
  • Saturday: 7:30am - 6:00pm
  • Sunday: Closed